Archive

Can I set a deadline?

7 August 2016 | Anders Schepelern

No, we aim to start processing jobs right away, and you can always mention your deadline in your brief, but at the moment you cannot set a deadline.

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Do you guarantee the return time?

7 August 2016 | Anders Schepelern

No, but 80%+ of all jobs are returned within the estimated delivery time and we have support editors in multiple time zones to make sure jobs are processed as quickly as possible.

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What happens if I deactivate my account?

7 August 2016 | Anders Schepelern

Deactivating your account deactivates your account information and order history, and will mean that you are no longer able to access your files, invoices and order history. Account deactivation is carried out instantly, so please choose this option with caution.

 

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