Archive

I have a promo code, how do I apply it?

7 April 2017 | Anders Schepelern

If you have a promo code, you can apply it on the checkout screen.

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Why is my price per word higher than the one shown on your pricing page?

10 March 2017 | Anders Schepelern

Some of our add-on services will increase your price per word. Setting an editor team or having a house style will both increase your price per word by 10%. Selecting the rewrite option will increase the price per word by 100%. You can select/deselect the house style and rewrite options when you order to decrease the price per word.

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Can I buy pre-paid credits to pay for jobs in advance?

10 March 2017 | Anders Schepelern

Yes, if you log in to your account and go to Buy credits, you can still buy credit packages that all the users of your account can use. You can use credits for one or multiple orders and for all users of your account. Credits don’t expire, so what you don’t use today you can use next week or next month.

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My company is based in Switzerland − why can’t I enter my VAT number?

2 March 2017 | Anders Schepelern

Since Wordy Limited is based in the UK, as a Swiss client you do not pay VAT – your VAT payments are automatically zero-rated based on your country of business.

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How can I track the spending on my account?

13 August 2016 | Anders Schepelern

Billing details

You can track your spending under the ‘Billing’ tab on your profile page.

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Which languages do you edit?

13 August 2016 | Anders Schepelern

Per August 2016 we offer variations of English (UK, US, CAN, etc.).

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How do you edit Microsoft PowerPoint files?

13 August 2016 | Anders Schepelern

Programs like PowerPoint are meant to reduce thoughts to the barest form of expression: bullet points and slogans. Elegance is completely beside the point. For the same reason, Wordy editors aim for good consistency and proper wording.

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How can I view the changes in a Microsoft PowerPoint file?

13 August 2016 | Anders Schepelern

Open the original PowerPoint presentation, then click the ‘Review’ pane and choose ‘Compare’.

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Can you issue me a receipt for your service?

13 August 2016 | Anders Schepelern

All receipts are available for download on the ‘Billing’ page.

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My company is registered for EU VAT. Does your pricing include VAT?

13 August 2016 | Anders Schepelern

If your company is based outside the UK, all your purchases will be zero-rated (i.e. you won’t pay VAT). If your company is based in the UK, we’ll add 20% UK VAT to all purchases.

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