Archive
I have a promo code, how do I apply it?
If you have a promo code, you can apply it on the checkout screen.
Read moreWhy is my price per word higher than the one shown on your pricing page?
Some of our add-on services will increase your price per word. Setting an editor team or having a house style will both increase your price per word by 10%. Selecting the rewrite option will increase the price per word by 100%. You can select/deselect the house style and rewrite options when you order to decrease the price per word.
Read moreCan I buy pre-paid credits to pay for jobs in advance?
Yes, if you log in to your account and go to Buy credits, you can still buy credit packages that all the users of your account can use. You can use credits for one or multiple orders and for all users of your account. Credits don’t expire, so what you don’t use today you can use next week or next month.
Read moreMy company is based in Switzerland − why can’t I enter my VAT number?
Since Wordy Limited is based in the UK, as a Swiss client you do not pay VAT – your VAT payments are automatically zero-rated based on your country of business.
Read moreHow can I track the spending on my account?
You can track your spending under the ‘Billing’ tab on your profile page.
Read moreWhich languages do you edit?
Per August 2016 we offer variations of English (UK, US, CAN, etc.).
Read moreHow do you edit Microsoft PowerPoint files?
Programs like PowerPoint are meant to reduce thoughts to the barest form of expression: bullet points and slogans. Elegance is completely beside the point. For the same reason, Wordy editors aim for good consistency and proper wording.
Read moreHow can I view the changes in a Microsoft PowerPoint file?
Open the original PowerPoint presentation, then click the ‘Review’ pane and choose ‘Compare’.
Read moreCan you issue me a receipt for your service?
All receipts are available for download on the ‘Billing’ page.
Read moreMy company is registered for EU VAT. Does your pricing include VAT?
If your company is based outside the UK, all your purchases will be zero-rated (i.e. you won’t pay VAT). If your company is based in the UK, we’ll add 20% UK VAT to all purchases.
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